Contacting Me
The best way to get in touch is via the contact form on the website. When you do so, please include:
- Your full name
- A contact telephone number
- The make and model of the instrument you need help with
- Your preferred string gauge
- Any other issues or helpful information.
Strings
All setups require a string change, regardless of how new the strings are, to guarantee the work.
- D’Addario strings are stocked as standard:
- Electric guitar strings: £6.99 per set
- Acoustic guitar strings: £8.99 per set
- If you prefer a different brand, let them know, and they can order them at face value.
- You are also welcome to send your own strings.
Dropping Off Your Instrument
You have two options for dropping off your guitar:
Workshop (Near Bradwell and Hope, Peak District)
- Weekdays: 10:00 AM – 12:00 PM and 1:00 PM – 4:30 PM
Home (Meersbrook, Sheffield)
- Tuesday – Thursday: 5:30 PM – 6:30 PM
- Important: Drop-offs at the Sheffield home are strictly drop-offs only. Discussions about the work will happen once the guitar is at the workshop. Please understand this is due to family commitments.
General Drop-Off Information:
- Arrange in advance: Let them know when and where you’d like to drop off, and I’ll book you in and provide the address.
- Out-of-hours: These can be arranged.
- Collection/Delivery: Sometimes available for a small charge.
- Bring a case/gig bag: It’s essential to bring your guitar in a case or gig bag. While instruments are handled with care, I cannot be held responsible for damage if you don’t use one.
How Long Will It Take?
Guitars are processed in the order they arrive. While some jobs take longer, I work on other guitars during extended jobs to keep things moving.
- Typical turnaround: Usually one week or less.
- Busy periods: Standard jobs might take around two weeks but it can be longer.
- The focus is on doing the job well rather than quickly.
Cost
Prices will be agreed before the work begins. You can view a price list here
Parts
- It’s best to discuss parts first for advice on suitability, I often get a better price too.
- Costs for parts will be added to your invoice after the work is complete.
When the Work Is Done
- You will be contacted via email when your guitar is ready. If email is an issue, let them know to arrange an alternative.
- The email will include a link to download your invoice, which contains bank details for payment. (The “pay now” button is disabled).
- A link to a gallery with pictures of the completed work will also be included.
- Check your spam/junk folder, as emails sometimes end up there.
- Accepted payment methods: Bank Transfer, card or cash.
Picking Up Your Instrument
Please arrange collection in advance using the same time slots as for drop-offs:
Workshop
- Monday – Friday: 10:00 AM – 12:00 PM and 1:00 PM – 4:30 PM
Home (Meersbrook, Sheffield)
-
Tuesday – Thursday: 5:30 PM – 6:30 PM
-
Out-of-hours collections can also be arranged.
Terms & Conditions
Be sure to read the full terms and conditions here.